Free Shipping
Free shipping is available for all orders of pool and spa items on Pool Spa Outpost that total over $95 before tax.
Lead Times for Shipping
We ship most items out within 24 hours (Monday-Friday). Special order items, backordered items or hard to find items will take longer to ship. Tracking for all items is usually updated within 24 hours of shipment, except for some direct-from-manufacturer items. Shipping times will vary based on the shipping method you selected and your U.S. location.
Pool Spa Outpost ships with major carriers including UPS, FedEx and USPS.
See our shipping and returns policy for details.
We offer:
- Free standard shipping to all 48 states in the continental U.S.A for orders over $95. Free shipping to Alaska and Hawaii is not available at this time, but rates are discounted.
- Orders generally ship within 24 hours (Monday-Friday).
- Tracking numbers provided with up to date shipment information.
- Fast, accurate and dependable service.
- No handling fees on domestic orders.
- We ship with UPS, FedEx, and USPS. Bulk Items are shipped by freight forwarders.
- Faster Shipping Options available – chose your preferred expedited shipping method during checkout!
Free Shipping
Get FREE SHIPPING on hot tubs and many spa parts anywhere in the continental United States. Orders over $95 ship free anywhere in the continental U.S.A. - even those heavy hot tubs! Free shipping applies only to merchandise after any discounts/coupons and before tax. With free shipping, we will always choose the best (fastest/economical) shipping method for your location and products ordered. For delivery, you should assume standard shipping times of 4-7 business days. Please provide an address that accepts deliveries from USPS, UPS and Fedex for best results. Please note that chemicals (bromine, chlorine, corrosive chemicals, etc.) can only be shipped via ground freight.
If you need your items quicker, we also have 3-4 day or 2-3 day express delivery available at an additional cost. Cost will vary based on your location, weight/size of goods and the carrier. Options for express shipping can be seen during the checkout process or in your cart once you have added all items. (Go to View Cart and select the estimate shipping & taxes. Enter your state and zip to see options). Please contact us by phone if you are looking for next-day delivery for a shipping quote and product availability.
Shipping Notes:
You have the option of choosing the level of delivery service when checking out. We suggest you choose a faster shipping method if you need the part quickly. If you choose, standard service, your package will most likely be shipped via USPS. Priority service mail will be shipped via UPS, Fedex or USPS priority, all of which have basic insurance included. Please include a shipping address that accepts both USPS and ground delivery. Free shipping is at our discretion and will vary based on cost of items, size, and distance. Allow 5-7 days for free shipping. All delivery time estimates are business days. No deliveries are made on Sundays or holidays. Express shipping applies only to the method of shipping, not the expedition of the order. We are not responsible for express order shipping delays due to bad weather, holidays, mechanical failures, traffic conditions or acts of God. Orders placed after 12:00 pm / noon central time will be processed with the next day’s orders. Expedited shipping is not available on all products (e.g., chemicals cannot be shipped by air).
Split Shipments
Pool Spa Outpost may ship your order in multiple packages. Large or bulky items may be shipped separately from filters, chemicals, etc. Rest assured that you still receive free shipping even if your order is delivered in 2 or more packages. Our splitting shipments never result in additional shipping charges for you. For all shipments, we will choose the best method to get the products from our warehouses to your door as quickly and economically as possible
Order Tracking:
You will receive an email when your order is placed and a second email when your order is shipped. The second email will contain the tracking number and carrier information. If you have created an account (before you submitted your order) you can also log in to your account to get the tracking information. You can put your tracking number in the carrier’s system to get the current status:
For postal service: https://tools.usps.com/go/TrackConfirmAction_input
For UPS: https://www.ups.com/track?loc=en_US&requester=ST/
For Fedex: https://www.fedex.com/en-us/tracking.html
Please note that the shipping carriers consider the first business day as the day after they receive the product for shipping. If you order on a Tuesday and we get the package to the courier on the Tuesday, they will consider the Wednesday the first business day.
